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Telesante
Tele-sante

Kounye a n ap ofri vizit vityèl ak founisè w la soti nan sekirite ak konfò lakay ou!

Ki sa ki Tele-Sante?

Community of Hope kounye a ofri vizit telesante pratik ak founisè w la swa nan telefòn oswa pa videyo. Vizit sa a se tankou yon vizit regilye nan biwo kote w ap gen opòtinite pou diskite sou enkyetid medikal ou ak founisè w la.

COH pral okipe sèten vizit pa telesante. Men kèk egzanp: fè swivi pou vizit maladi kwonik ou, tcheke sou medikaman yo ak vizit swen rapid.

Y ap pwograme vizit pou swen rapid nan menm jou oswa pwochen jou ou rele a epi yo pral adrese pwoblèm tankou sentòm refwadisman ak grip, alèji, gòj fè mal, gratèl oswa itikè, kè plen, tèt fè mal, enfeksyon nan aparèy urin li te ye, enfeksyon ledven li te ye, konstipasyon.

Nou p ap fè yon vizit videyo si w gen sentòm grav.

Kòmanse.

Preparasyon pou vizit ou a

Tanpri prepare pou vizit ou a lè w rete nan yon kote trankil ak prive pou w pale ak founisè w la nan kòmansman lè randevou w la. Si ou pa kapab nan yon kote ki an sekirite trankil pandan vizit ou a, randevou ou a ka pa kapab fèt. Vizit la ka dire 30 minit.

Yo pral voye yon lyen pou randevou videyo a ba ou pa tèks oswa imèl, tou depann de preferans ou te endike yo. Tanpri asire w ke:

  • Nou gen yon bon imel nan dosye pou ou
  • Nou gen nimewo telefòn selilè ou kòrèk

Nou ka mete videyo si ou gen yon smartphone, tablèt, oswa òdinatè ak yon kamera ak mikwofòn. Si ou pa gen okenn nan sa yo oswa ou pa prefere yon randevou videyo, n ap rele ou nan telefòn.

Si nou pwograme w pou yon vizit telesante videyo, yo pral voye yon tèks yon ti tan anvan vizit la ak yon lyen ki mennen nan Doxy.me pou kòmanse vizit la. Ou ta dwe rantre nan vizit la lè w klike sou lyen an. Tanpri fè nou konnen si ou bezwen anile davans menm jan ak yon randevou regilye. Vizit sa a pral faktire menm jan ak yon randevou regilye.

Si w vle yon vizit tradisyonèl an pèsòn oswa si w gen lòt kesyon, tanpri rele 202.540.9857.

Souvan Mande

Kesyon Medikal Jeneral

Community of Hope has taken many steps to ensure the health and safety of our patients, clients, staff, and community. Read more here.

No. You must first come in for your new patient appointment to meet the provider and then we can schedule a physical.

You may make refill requests using the patient portal at any time. You can also reach our prescription refill line by calling the main number and following the prompts. Please leave a message with the following information: Your name, birth date, phone number, medication needed, pharmacy name and phone number. For diabetic supplies, include the type of glucometer you currently use.

Let the receptionist know that you wish to sign up for the Patient Portal and we will send instruction to your email account. Once you have set up a username and login, you can also use an easy app to access the Portal from your smart phone or the internet. Search for the Healow app. You can also access the Patient Portal from our website. 

The portal will help you recover a lost password or login. You can also contact a receptionist for help.

We are committed to providing quality information and services to Limited-English Proficient individuals. We understand that accurate communication is essential to providing meaningful and competent care. All language services will be provided free of charge.

La clínica Community of Hope Health Services está dedicada a ofrecer información y servicios de alta calidad a las personas que no tengan dominio del inglés. Comprendemos que la comunicación precisa es esencial para proveer un cuidado médico competente y eficaz. Todos los servicios lingüísticos se ofrecerán sin costo alguno.

We often have live interpreters for Spanish and Amharic. In addition, we are able to accommodate any language via the Language Line services.

Most insurance plans require a referral for specialty care. Referrals must be requested and approved by your Community of Hope provider. If you come in for a visit, we will have the referral ready for you before you leave. If you send a message via the patient portal to your provider, let your provider know if you prefer to pick it up or have it mailed. Make sure to give your provider your correct telephone number and address. Once your referral is complete, you will be notified. Referrals may take approximately one week to process and complete.

To request medical records, please ask a receptionist for a Release of Information form or request one through Patient Portal. Once you complete and sign the form, our medical records specialist will process your request within 30 days. If you are calling from another provider’s office, please fax the request to 202.232.8494.

To request medical records, please ask a receptionist for a Release of Information form or request one through Patient Portal. Once you complete and sign the form, our medical records specialist will process your request within 30 days. If you are calling from another provider’s office, please fax the request to 202.232.8494.

Community of Hope wants to ensure that every young adult has access to accurate information about their sexual health. Same day and confidential appointments are available for adolescents and young adults ages 12-24. Services include: general medical care, pregnancy testing, counseling, STD and HIV testing, HPV vaccine, and birth control. Our counselors will help you make a decision that is right for you. IUD’s and implants are available for teens aged 12-19 years old free of charge.

Please read our Notice of Privacy Practices here.

Each of our health centers is a community health center, also called a Federally Qualified Health Center (FQHC). That means that we are a part of a national network of community health centers funded in part by the federal government to make sure that high quality health care is available to everyone. We also receive our malpractice insurance from the federal government through the Federal Torts Claims Act. Community of Hope is fully deemed in this program. More information on FQHCs is available here.