Ahora ofrecemos visitas virtuales con su proveedor desde la seguridad y comodidad de su hogar.
Community of Hope ahora ofrece convenientes visitas de telesalud con su proveedor ya sea por teléfono o por video. Esta visita es como una visita regular en la oficina donde usted tendrá la oportunidad de discutir sus preocupaciones médicas con su proveedor.
El COH gestionará algunas visitas por telesalud. Algunos ejemplos son: visitas de seguimiento de enfermedades crónicas, control de la medicación y visitas de atención inmediata.
Las visitas de atención inmediata se programarán el mismo día o al día siguiente de su llamada y tratarán problemas como síntomas de resfriado y gripe, alergias, dolor de garganta, sarpullido o urticaria, náuseas, dolores de cabeza, infección urinaria conocida, infección por hongos conocida, estreñimiento.
No realizaremos una visita en vídeo si tiene síntomas graves.
Preparación de la visita
Por favor, prepárese para su visita estando en un lugar tranquilo y privado preparado para hablar con su proveedor al comienzo de la hora de su cita. Si no puede estar en un lugar tranquilo y seguro durante la visita, es posible que no pueda acudir. La visita puede durar 30 minutos.
Se le enviará un enlace para la cita en vídeo por SMS o correo electrónico, en función de las preferencias que haya indicado. Por favor, asegúrese:
- Tenemos un buen correo electrónico para usted
- Tenemos su número de móvil correcto
Podemos incluir vídeo si dispone de un smartphone, una tableta o un ordenador con cámara y micrófono.Si no dispone de ninguno de ellos o no prefiere una cita con vídeo, le llamaremos por teléfono.
Si le programamos una visita de telesalud por vídeo, le enviaremos un mensaje de texto poco antes de la visita con un enlace a Doxy.me para iniciar la visita.Usted debe unirse a la visita haciendo clic en el enlace.Por favor, háganos saber si usted necesita cancelar antes de tiempo al igual que una cita regular. Esta visita se facturará igual que una cita normal.
Si desea una visita tradicional en persona o tiene más preguntas, llame al 202.540.9857
Preguntas médicas generales
Community of Hope has taken many steps to ensure the health and safety of our patients, clients, staff, and community. Read more here.
No. You must first come in for your new patient appointment to meet the provider and then we can schedule a physical.
You may make refill requests using the patient portal at any time. You can also reach our prescription refill line by calling the main number and following the prompts. Please leave a message with the following information: Your name, birth date, phone number, medication needed, pharmacy name and phone number. For diabetic supplies, include the type of glucometer you currently use.
Let the receptionist know that you wish to sign up for the Patient Portal and we will send instruction to your email account. Once you have set up a username and login, you can also use an easy app to access the Portal from your smart phone or the internet. Search for the Healow app. You can also access the Patient Portal from our website.
The portal will help you recover a lost password or login. You can also contact a receptionist for help.
We are committed to providing quality information and services to Limited-English Proficient individuals. We understand that accurate communication is essential to providing meaningful and competent care. All language services will be provided free of charge.
La clínica Community of Hope Health Services está dedicada a ofrecer información y servicios de alta calidad a las personas que no tengan dominio del inglés. Comprendemos que la comunicación precisa es esencial para proveer un cuidado médico competente y eficaz. Todos los servicios lingüísticos se ofrecerán sin costo alguno.
We often have live interpreters for Spanish and Amharic. In addition, we are able to accommodate any language via the Language Line services.
Most insurance plans require a referral for specialty care. Referrals must be requested and approved by your Community of Hope provider. If you come in for a visit, we will have the referral ready for you before you leave. If you send a message via the patient portal to your provider, let your provider know if you prefer to pick it up or have it mailed. Make sure to give your provider your correct telephone number and address. Once your referral is complete, you will be notified. Referrals may take approximately one week to process and complete.
To request medical records, please ask a receptionist for a Release of Information form or request one through Patient Portal. Once you complete and sign the form, our medical records specialist will process your request within 30 days. If you are calling from another provider’s office, please fax the request to 202.232.8494.
To request medical records, please ask a receptionist for a Release of Information form or request one through Patient Portal. Once you complete and sign the form, our medical records specialist will process your request within 30 days. If you are calling from another provider’s office, please fax the request to 202.232.8494.
Community of Hope wants to ensure that every young adult has access to accurate information about their sexual health. Same day and confidential appointments are available for adolescents and young adults ages 12-24. Services include: general medical care, pregnancy testing, counseling, STD and HIV testing, HPV vaccine, and birth control. Our counselors will help you make a decision that is right for you. IUD’s and implants are available for teens aged 12-19 years old free of charge.
Please read our Notice of Privacy Practices here.
Each of our health centers is a community health center, also called a Federally Qualified Health Center (FQHC). That means that we are a part of a national network of community health centers funded in part by the federal government to make sure that high quality health care is available to everyone. We also receive our malpractice insurance from the federal government through the Federal Torts Claims Act. Community of Hope is fully deemed in this program. More information on FQHCs is available here.
