Here families experiencing chronic homelessness find and maintain permanent housing through intensive case management, rental assistance and specialized care.
Housing
A Holistic Approach to Family Care
These programs are based on Housing First, a nationally successful model that focuses on helping people move into and sustain permanent housing – along with a variety of services to promote stability, self-sufficiency and well-being. We place families and individuals into permanent homes and provide them with the tools they need to focus on their life goals, including:
- In-home, goal-oriented case management
- Assistance on finding an affordable home
- Connection to employment and training
- Navigation through school and life challenges for their children
- Pairing eligible youth with volunteer mentors
- Connection to community resources
Access to these services comes through referrals from the Virginia Williams Family Resource Center, the central intake for DC’s coordinated homelessness assistance system for families with children.
We believe that the well-being of our team members is important. We provide support and programs that help our employees and their families thrive. If you are a family in need of these services, please visit:
We are not able to directly place families and individuals into any of our programs. We can provide assistance to access other local resources and programs. For more information, please contact our Bellevue Family Success Center.
24-Hour Access Helpline: 1.888.793.4357
DC Food Finder is an interactive web resource to help DC residents find free and low-cost meals and groceries, places to apply for and use food assistance benefits, farmers markets and other food resources.
Department of Housing and Community Development web site, individuals can browse up-to-date, detailed listings to find properties available for rent and for sale that meet their housing needs. Property managers can use the service to list available units and showcase features.
If you are seeking assistance paying overdue rent, call or go to one of the four DC providers of Emergency Rental Assistance Program (ERAP):
Catholic Charities
220 Highview Place, SE
202.574.3442
Salvation Army
1434 Harvard St, NW
202.332.5000 and
3101 MLK Jr. Ave, SE
202.561.2000
Community Partnership for the Prevention of Homelessness
920-A Rhode Island Ave, NE
202.724.4208
Housing Counseling Services
2410 17th St, NW, Suite 100
202.667.7006
General Medical Questions
Community of Hope has taken many steps to ensure the health and safety of our patients, clients, staff, and community. Read more here.
No. You must first come in for your new patient appointment to meet the provider and then we can schedule a physical.
You may make refill requests using the patient portal at any time. You can also reach our prescription refill line by calling the main number and following the prompts. Please leave a message with the following information: Your name, birth date, phone number, medication needed, pharmacy name and phone number. For diabetic supplies, include the type of glucometer you currently use.
Let the receptionist know that you wish to sign up for the Patient Portal and we will send instruction to your email account. Once you have set up a username and login, you can also use an easy app to access the Portal from your smart phone or the internet. Search for the Healow app. You can also access the Patient Portal from our website.
The portal will help you recover a lost password or login. You can also contact a receptionist for help.
We are committed to providing quality information and services to Limited-English Proficient individuals. We understand that accurate communication is essential to providing meaningful and competent care. All language services will be provided free of charge.
La clínica Community of Hope Health Services está dedicada a ofrecer información y servicios de alta calidad a las personas que no tengan dominio del inglés. Comprendemos que la comunicación precisa es esencial para proveer un cuidado médico competente y eficaz. Todos los servicios lingüísticos se ofrecerán sin costo alguno.
We often have live interpreters for Spanish and Amharic. In addition, we are able to accommodate any language via the Language Line services.
Most insurance plans require a referral for specialty care. Referrals must be requested and approved by your Community of Hope provider. If you come in for a visit, we will have the referral ready for you before you leave. If you send a message via the patient portal to your provider, let your provider know if you prefer to pick it up or have it mailed. Make sure to give your provider your correct telephone number and address. Once your referral is complete, you will be notified. Referrals may take approximately one week to process and complete.
To request medical records, please ask a receptionist for a Release of Information form or request one through Patient Portal. Once you complete and sign the form, our medical records specialist will process your request within 30 days. If you are calling from another provider’s office, please fax the request to 202.232.8494.
To request medical records, please ask a receptionist for a Release of Information form or request one through Patient Portal. Once you complete and sign the form, our medical records specialist will process your request within 30 days. If you are calling from another provider’s office, please fax the request to 202.232.8494.
Community of Hope wants to ensure that every young adult has access to accurate information about their sexual health. Same day and confidential appointments are available for adolescents and young adults ages 12-24. Services include: general medical care, pregnancy testing, counseling, STD and HIV testing, HPV vaccine, and birth control. Our counselors will help you make a decision that is right for you. IUD’s and implants are available for teens aged 12-19 years old free of charge.
Please read our Notice of Privacy Practices here.
Each of our health centers is a community health center, also called a Federally Qualified Health Center (FQHC). That means that we are a part of a national network of community health centers funded in part by the federal government to make sure that high quality health care is available to everyone. We also receive our malpractice insurance from the federal government through the Federal Torts Claims Act. Community of Hope is fully deemed in this program. More information on FQHCs is available here.
Learn more about stories of healing, hope and transformation from our Community of Hope voices, clients and partners
