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Refugee Health

The Refugee Health program at Community of Hope provides Refugee Medical Screenings to newcomers who are eligible for refugee resettlement benefits.

Find Your Hope.

We are proud to offer a variety of services for refugees, especially at our Marie Reed and Family Health and Birth Centers.

Our Services:

  • Health Screenings and Immunizations
  • Access to a care coordinator to support you through the healthcare process
  • We serve refugees eligible for resettlement benefits, including asylees, refugees, Victims of Human Trafficking, Cuban or Haitian Entrants, and Special Immigrant Visa holders.
  • Workshops cover various topics including: healthcare in the US, women’s health, dental health, and coping in a new environment.
  • Connection to emotional wellness services.
 

To register, or for more information, contact our Refugee Healthcare Coordination Specialist at 202.540.9857.

Language assistance is available.
Frequently Asked

General Medical Questions

Community of Hope has taken many steps to ensure the health and safety of our patients, clients, staff, and community. Read more here.

No. You must first come in for your new patient appointment to meet the provider and then we can schedule a physical.

You may make refill requests using the patient portal at any time. You can also reach our prescription refill line by calling the main number and following the prompts. Please leave a message with the following information: Your name, birth date, phone number, medication needed, pharmacy name and phone number. For diabetic supplies, include the type of glucometer you currently use.

Let the receptionist know that you wish to sign up for the Patient Portal and we will send instruction to your email account. Once you have set up a username and login, you can also use an easy app to access the Portal from your smart phone or the internet. Search for the Healow app. You can also access the Patient Portal from our website. 

The portal will help you recover a lost password or login. You can also contact a receptionist for help.

We are committed to providing quality information and services to Limited-English Proficient individuals. We understand that accurate communication is essential to providing meaningful and competent care. All language services will be provided free of charge.

La clínica Community of Hope Health Services está dedicada a ofrecer información y servicios de alta calidad a las personas que no tengan dominio del inglés. Comprendemos que la comunicación precisa es esencial para proveer un cuidado médico competente y eficaz. Todos los servicios lingüísticos se ofrecerán sin costo alguno.

We often have live interpreters for Spanish and Amharic. In addition, we are able to accommodate any language via the Language Line services.

Most insurance plans require a referral for specialty care. Referrals must be requested and approved by your Community of Hope provider. If you come in for a visit, we will have the referral ready for you before you leave. If you send a message via the patient portal to your provider, let your provider know if you prefer to pick it up or have it mailed. Make sure to give your provider your correct telephone number and address. Once your referral is complete, you will be notified. Referrals may take approximately one week to process and complete.

To request medical records, please ask a receptionist for a Release of Information form or request one through Patient Portal. Once you complete and sign the form, our medical records specialist will process your request within 30 days. If you are calling from another provider’s office, please fax the request to 202.232.8494.

To request medical records, please ask a receptionist for a Release of Information form or request one through Patient Portal. Once you complete and sign the form, our medical records specialist will process your request within 30 days. If you are calling from another provider’s office, please fax the request to 202.232.8494.

Community of Hope wants to ensure that every young adult has access to accurate information about their sexual health. Same day and confidential appointments are available for adolescents and young adults ages 12-24. Services include: general medical care, pregnancy testing, counseling, STD and HIV testing, HPV vaccine, and birth control. Our counselors will help you make a decision that is right for you. IUD’s and implants are available for teens aged 12-19 years old free of charge.

Please read our Notice of Privacy Practices here.

Each of our health centers is a community health center, also called a Federally Qualified Health Center (FQHC). That means that we are a part of a national network of community health centers funded in part by the federal government to make sure that high quality health care is available to everyone. We also receive our malpractice insurance from the federal government through the Federal Torts Claims Act. Community of Hope is fully deemed in this program. More information on FQHCs is available here. 

Stories of Hope.

Learn more about stories of healing, hope and transformation from our Community of Hope voices, clients and partners

 

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LaDonnae Wells, a mother of two, had been searching for stable housing while navigating motherhood. Now, as her youngest child celebrates their first birthday, LaDonnae is expressing deep gratitude to her perinatal care coordinator, who supported her throughout her pregnancy ensuring she had the resources, care, and guidance she needed while also experiencing homelessness. 

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Black history at Community of Hope isn’t something visited once a year. It’s embedded in how we serve, how we grow, and how we invest in our people. It lives in the stories of staff whose work and leadership have shaped the organization over time. One of those stories belongs to Candice Jones – our longest-serving Black staff member.  

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At 65 years old, Tony makes healthy choices with confidence. He talks about food labels like a researcher. He monitors his glucose like a scientist. He jokes about giving up pepper steak like it’s a strategic decision —not a sacrifice. But there was a time when none of that felt clear to Tony.

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After helping raise 15 nieces and nephews, Aaliyah, a first-time mother thought, “Yeah, I got this.” But when her son, Jalen, was born just 8 months ago, she quickly realized that parenting your own child brings a different kind of responsibility and a new set of challenges! 

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When you think of birthday parties, you think balloons, games, and fun — and that’s exactly what members of Alpha Kappa Alpha Sorority, Inc.®, Alpha Beta Upsilon Omega Chapter, brought to families in Fam-Club throughout last year, hosting four  birthday parties, and Five nights at Fam-Club! 

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Just days after giving birth for the first time, new mom and Community of Hope patient, Shayla, gushes about her new arrival: “Everyone says you don’t know love until you meet your child—and it’s very true.” 

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This January, we’re celebrating a major milestone at Community of Hope: 25 years of Kelly Sweeney McShane’s leadership as President and CEO. 

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What began as a celebratory trip quickly became a fight for survival. Ebony planned a weeklong vacation that turned into her being stranded for two months when Hurricane Dorian hit the Bahamas during her stay in 2019. “I was planning to celebrate a major milestone, but had no clue that a storm was coming,” says Ebony. Once the storm hit, planes were grounded and her savings for the trip quickly dwindled, leaving her stranded physically and financially.  

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When the world shut down during COVID, she found herself facing storms she never saw coming. A devoted wife of 30 years, mother of five, and “Yaya” to three grandchildren, she had always been the one holding everyone together. But when her own health and peace of mind began to unravel, she realized it was finally time to take care of herself.

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Three years ago, Community of Hope opened our first in-house pharmacy — making it easier for patients to get the medications they need without additional barriers. Since then, the pharmacy has become a trusted part of care, offering convenience, savings, and a team that treats every patient with individualized support. 
How you can give hope.

For more than 50 years, Community of Hope has provided medical and humanitarian aid to families in Washington, D.C.

You can read about the many ways to give below, or visit our donation form to make a one-time or monthly contribution online. You can read about the many ways to give below, or visit our donation form to make a one-time or monthly contribution online. You can read about the many ways to give below, or visit our donation form to make a one-time or monthly contribution online.

We need your support to continue this lifesaving work
Hear from our Medical staff
Raise Hope With Hope