The Medical Call Center Receptionist is the first point of contact when patients contact our health center. This position is accountable directly to the Call Center Coordinator. The position is responsible for answering telephone calls, scheduling patient appointments, and ensuring smooth and effective patient communication. This position maintains smooth and effective patient communication with the health center team via telephone encounters, actions, and other tools in the electronic medical record system. This is a full-time position.
Works to coordinate care with patients of reproductive age who need sexual health, family planning education, or support services in Wards 5, 7, and 8. Ensures that patients receive timely and culturally appropriate care and education as well as referrals for social and other needed services to reduce STD’s, risky sexual behavior, exploitation, and unplanned pregnancy. Assists patients in navigating the health care and insurance system in Washington, DC.
This is a full-time position (40 hours a week) and includes full time benefits.
The Network Administrator is accountable directly to the Director of Information Technology. The position is responsible for network administration and user support on Community of Hope supported computer applications and platforms, troubleshooting problems and taking or advising on the appropriate action. This is a full-time position.
The Family Case Manager is responsible for providing advocacy and support services to the families participating in the Healthy Start initiative to promote maternal and child health, reduce toxic family stressors, and promote strong parent/child bonds. Activities will include recruitment, developing Family Support Plans, supporting families in achieving health and stability, coordinating appropriate referrals, and integrating the family with other community resources and agencies. This is a full-time position.
We are looking for a Certified Nurse Midwife to manage the care of underserved women in DC and their newborns and provide direct client services, including antepartum, intrapartum, postpartum, newborn, family planning, and gynecological care on a per diem basis. Hours will vary according to the needs of the practice. Prioritizing midwives with experience and prefer candidates with out of hospital birth experience also.
The Institutional Giving Manager advances the mission of Community of Hope by raising funds from foundations, government grantors, and corporations. The manager leads program and finance staff to shape compelling proposals and accurate reports to ongoing funders and new prospective funders. This is a fulltime position.
The Homelessness Prevention Case Manager provides time-limited case management for families that are most at risk of entering shelter system to help them maintain or reestablish housing stability in the community. Using strong interpersonal skills and discernment, the Case Manager is responsible for providing for the safety concerns of the families, homelessness risk assessment and mediation services. They also utilize their knowledge of community resources to provide families with connection to legal services, case coordination, and other supportive services in the community as need be. This is a full-time position.
We are seeking someone who is strong in cross cultural and interpersonal skills to work with the youth and parents enrolled in our Home Now Program. As the Youth Specialist, you will provide services for vulnerable youth of families, as well as work alongside and in collaboration with our Case Managers, schools and other community resources to make sure they are on track with their short term and long term goals. Additionally, you will serve as the liaison between families and the school systems to ensure that the children are receiving the educational and support services needed . This is a full-time position.
We are seeking someone who has a passion for underserved individuals in DC and value the impact that having can offer. As a Housing Stability Case Manager, you will provide housing stability and income-focused case management services to the families assigned to their case load including; providing resources to increase income; meeting regularly with clients, advocating for client housing needs, collaborating with Employment Specialist and families on completing resumes and job searches; and making referrals for appropriate services. You will have a direct impact in people’s lives. This is a full time position.
The Team Coordinator is responsible for providing supervision, administration and oversight to a team of Housing Stability case managers and/or Youth Specialists. In addition, the Team Coordinator will carry a small caseload (up to 5 families) and provide both case management and some youth advocacy services. These duties will include performing intakes, creating case management plans that engage families in pursing strengths-based goals, assisting with housing search and relocation process, making appropriate referrals to support family stability, and working with schools and other community resources to ensure that the children on his/her case load receive the educational and support services needed. This is a full-time position.