Medicaid Renewal
Did you know all DC residents with Medicaid, Alliance, or the Immigrant Children’s Program must start renewing their coverage again?
Community of Hope wants to make sure that you don’t find out that your coverage is expired when you need health care, prescription refills, or a specialty referral.
How will I be notified that I need to renew?
- Patients will be notified by mail 60-90 days before their insurance expires.
How can I renew my coverage?
- Online: Visit District Direct to renew your insurance coverage. If you don’t have an account already, the primary applicant can make an account. If there are any technical issues, you can call the Public Benefits Call Center at 202-727-5355. Watch the video here for instructions.
- By mail: Send a completed renewal form to:
Department of Human Services Economic Security Administration Case Record Management Unit
P.O. Box 91560
Washington, DC 20090 - By fax: Fax a completed renewal form to 202-671-4400
- In person: Visit a service center with all of your documentation. Service centers are open 7:30 a.m. to 4:45 p.m., Monday through Friday at the following locations:
- Anacostia Service Center 2100 Martin Luther King Jr. Ave. SE, DC 20020
- Congress Heights Service Center 4049 South Capitol St. SW, DC 20032
- Fort Davis Service Center 3851 Alabama Ave. SE, DC 20020
- H Street Service Center 645 H St. NE, DC 20002
- Taylor Street Service Center 1207 Taylor St. NW, DC 20011
For information and questions, you can call the Public Benefits Call Center at 202-727-5355, or to find Service Centers, visit dhs.dc.gov/service/find-service-center-near-you.
What if I don’t qualify anymore:
- If you no longer qualify for your current coverage, you can enroll in a private health insurance plan on DC Health Link. With so many plans to choose from, it’s easy to find quality, affordable health coverage that meets your needs and budget. DC Health Link plans are affordable with plans as low as $11 a month. All plans cover things like prescription drugs, doctor visits, urgent care, hospital visits, and more.
I need help. Where should I start?
- Questions about your specific renewal? Email Medicaid.renewal@dc.gov
- You can also call the Public Benefits Call Center at 202-727-5355
- Live help with ‘How Do I Renew My DC Medicaid Health Insurance?’, join one of the following virtual events:
- Thursday, August 24, 5:30 p.m. to 6:30 p.m. https://dcnet.webex.com/dcnet/j.php?MTID=mc5404a31ee02806eec85e81238f90cd8
- Thursday, August 31, 10:00 a.m. to 11:00 a.m. https://dcnet.webex.com/dcnet/j.php?MTID=m9b26ead0b960c71d861ad4d394cecb88
- Need additional assistance with your renewal online? Contact a certified Assister to help you, click here
Watch here to get instructions on how to update your information for Medicaid Renewal
