FOR IMMEDIATE RELEASE: October 2, 2012
COH Contact: Staci Gorden, (202) 407-7754, email@example.com
Washington, DC –Community of Hope’s Marie Reed Health Center has been officially recognized by the National Committee for Quality Assurance (NCQA) as a Level 3 Patient-Centered Medical Home, the highest level possible.
NCQA’s Patient-Centered Medical Home (PCMH) Certification Program recognizes primary care clinics nationwide which focus on organizing care around patients, working in medical teams and coordinating and tracking health information over time. Community of Hope is the first D.C. safety net health center to achieve the Level 3 recognition.
Kelly Sweeney McShane, Executive Director of Community of Hope, says, “We have worked hard over the past year to improve the quality and responsiveness of care we provide to patients, and are honored to receive this recognition. We are particularly grateful to The Advisory Board Company’s Southwind Division for their extensive pro-bono technical assistance as well as to Kaiser Permanente for private funding for a project manager. We also received funding from the Health Resources Services Administration and support from the DC Primary Care Association to achieve this goal.”
One step towards achieving recognition includes implementing a web-based patient portal where patients can access their lab results, appointments, conditions, and prescriptions securely. Another important activity is creating care plans with patients who self-identify health goals and lifestyle changes which address chronic diseases such as hypertension and diabetes. COH also committed to proactively following up with patients who miss important follow up appointments and annual exams. As part of the PCMH application process, providers demonstrated that they work as a team to ensure continuity of care and expanded access for urgent issues. As a result, patients experience a higher quality of care and fewer costly trips to the emergency room and hospitals.
La Clínica del Pueblo has also just been recognized as a Level 2 Patient-Centered Medical Home.
Community of Hope provides health care in the Marie Reed School in Ward 1 as well as at the Family Health and Birth Center in Ward 5. Community of Hope is a Federally Qualified Health Center and provides care to all persons, regardless of ability to pay.
For over 30 years, Community of Hope has worked to improve the health and quality of life for low-income, homeless, and underserved families and individuals in the District of Columbia by providing healthcare, housing with supportive services, and educational opportunities. Community of Hope was recognized by the Washington Post for the 2012 Award for Excellence in Nonprofit Management.