Lead Case Manager

Employer: Community of Hope is a nonprofit providing healthcare, housing, and supportive services to the low-income and homeless populations in the District of Columbia.

Job Description: The Lead Case Manager is a full time position and accountable directly to the Home Now Program Manager. This position is responsible for providing, in conjunction with the Program Manager, supervision, administration and oversight to a team of case managers and youth advocates, as well as carrying a small caseload (up to 4 families) and providing intensive case management services to these families.

Responsibilities: Provides case management and youth advocate services to ensure that families are receiving necessary comprehensive support services, helps families find and maintain stable housing, increase income and achieve family strength and stability, performs initial intakes, reviews policies and procedures with families in program, meets weekly and as needed with families on case load to develop case plans with follow up on actions, networks with community resources for housing, employment, substance abuse treatment, mental health treatment, training, make referrals as appropriate,  enters data into the HMIS system and provides at least monthly reports for funder and any other reports when needed, facilitates or oversees psycho-educational, life skills and other meetings at the facility to ensure resident participation, provide feedback to Program Manager, prepares and attends Administrative Reviews and Fair hearings when needed, meets regularly with supervisor to create and implement education/recreational activities and to discuss relevant issues, works with DCPS Office of Transitory Services, serve as liaison between neighborhood, city agencies, attendance officers and school counselors and school system, provide administration, supervision, and oversight to team members to ensure that team functions on a day to day basis to meet all the needs of families, meets with other Lead Case Managers regularly and ensures continuity and coordination of all PSH services ensures all stats, reports and documentation are in files timely and by date due, participates in program and staff evaluations as requested by supervisor and performs other duties as assigned by supervisor.

Education: MSW required; LGSW within 90 days of hire required.

Other Qualifications: Minimum three years work experience in social work or related field. Experience working with families, homelessness and or substance abuse strongly preferred. Knowledge of community resources or the ability to become knowledgeable required. Strong interpersonal skills and a willingness to continue professional development in areas of job function.

How to Apply: Email resume and cover letter to jobs@cohdc.org. PLEASE INCLUDE JOB TITLE IN SUBJECT LINE.